多版本的Loyalty Management Accredited Professional - AP-212題庫學習資料
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Salesforce AP-212 考試大綱主題:
| 章節 | 權重 | 目標 |
|---|---|---|
| 忠誠度管理基礎知識 | 15% | - 指出忠誠度管理可帶來的關鍵營運成效 - 解釋忠誠計劃的類型與架構 - 說明忠誠度管理的核心概念 |
| 合作夥伴管理 | 10% | - 建立合作夥伴點數累積與兌換規則 - 設定忠誠計劃合作夥伴與合作關係 - 管理合作夥伴參與計劃之相關作業 |
| 會員管理 | 20% | - 建立並管理忠誠計劃會員 - 辦理會員加入與註冊作業 - 設定會員等級與權益 - 執行會員生命週期各階段管理 |
| 點數與獎勵管理 | 20% | - 處理點數交易(累積、兌換、調整) - 執行點數到期與調整規則 - 設定獎勵類型與兌換目錄 - 管理忠誠度貨幣(點數)相關作業 |
| 數據分析與報表製作 | 10% | - 監控忠誠度指標與關鍵績效指標 - 運用忠誠度管理的報表功能 - 分析會員參與度與計劃執行成效 |
| 忠誠計劃設定 | 25% | - 規劃等級架構與升等資格條件 - 落實計劃運作機制與階段性目標 - 建立忠誠計劃、規則與促銷活動 - 設定點數累積與兌換規則 |
最新的 Loyalty Management AP-212 免費考試真題:
1. When implementing Analytics for Loyalty, what are the three steps to turn on analytics and dashboards?
A) Schedule dataflow for the analytics
B) Create an App using existing templates
C) Install CRM Analytics package
D) Assign Analytics for Loyalty User Permissions.
E) Create standard Salesforce reports and dashboard
2. Universal Containers has created a new Loyalty Member Portal for a second Loyalty Program that they have recently launched. A member of the first program has enrolled in the second program and has decided to use the same login for both Loyalty Member Portals. The user cannot access the new Loyalty Member Portal.
How can the Loyalty Administrator verify why the user cannot access the second Loyalty Member Portal?
A) Create a new user and new profile for the member.
B) Check if the user has been assigned the Sharing Set for the Second Loyalty Member Portal.
C) Through Workspaces, check if the user profile has access to the new portal.
3. A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?
A) Assign the user the analytics profile for analytics for Loyalty.
B) Assign user access to the analytics for Loyalty role.
C) Assign access by checking CRM analytics plus user
D) Assign user access to permission sets for analytics for Loyalty.
4. A sports clothing and accessories retailer has a strategic partnership with other businesses that provide sports equipment and outdoor sports experiences. This retailer wants its Loyalty program members to be able to redeem their points when shopping with its redemption partners.
When creating a Loyalty Program partner record, how should an Administrator set up the partners in the Loyalty management application?
A) Set the program partner type to redemption > Activate > Define the redemption cost per unit
B) Set the program partner type to accrual > Activate > Define the redemption cost per unit
C) Set the program partner type to redemption > Activate > Define the accrual cost per unit.
D) Set the program partner type to both > Activate > Define the accrual cost per unit.
5. The Member Services team wants to view the information of a member's recent transactions and manual adjustments on the Contact record.
What are the two recommendations that an IT Administrator should suggest?
A) Embed the Member Service Manager Home Dashboard on the Contact record
B) Add the 'Transaction Journals' related list to the Contact record
C) Add the 'View Member Profile' component on the Contact record
D) Embed the 'Member Summary Embedded Dashboard on the Contact record
問題與答案:
| 問題 #1 答案: A,C,D | 問題 #2 答案: C | 問題 #3 答案: B,D | 問題 #4 答案: A | 問題 #5 答案: B,D |




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我已经通过了今天的 AP-212 考試,谢谢你們提供的帮助,我很慶幸從 PDFExamDumps 網站购买了這個学习指南,因为這個指南是非常简单易懂的,讓我輕松的通過了考試。