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最新的 Accredited Professional AP-222 免費考試真題:
1. A government agency charges license fees for small businesses. The agency uses Public Sector Solutions to automate the license application process and dynamically calculate the license fee (based on multiple parameters, ex: revenue, industry type, etc...) for a specific business customer. Which public sector tools should be leveraged for this use case?
A) Application form using Omniscripts and embed the Business Rules Engine to derive the license fee in the process.
B) Application form using Flows and embed the Business Rules Engine to derive the license fee in the process.
C) Application form using Omniscripts and embed the license fee logic using integration procedures
D) Application form using Omniscripts and embed the license fee logic using triggered flows
2. The City of Snaxboro has several License and Permit forms that are long and complex. Applicants often fill out these forms incorrectly and forget to submit key pieces of information, resulting in requests for more information on their applications. The city wants to use Public Sector Solutions and digitize these forms to increase the accuracy of information submitted by applicants and reduce processing times. What three recommendations should a Technical Consultant provide to the city to achieve this?
A) Create a PDF form and integrate it with the Public Sector Solutions application intake form process
B) Analyze all the application forms and create simple, reusable OmniScripts for processes that are repeatable.
C) Review the application forms and find logical points in the process that can be broken into shorter steps.
D) Add spaces in the names of each of the elements. This ensures improvement to OmniScript's load time.
E) Review the application forms and try to replicate them as much as possible in a single step using OmniScripts.
3. A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX. Which steps for Public Sector Solutions setup and installation require the use of such developer tools?
A) Download Public Sector Sample DataPacks from Process Library
B) Installation of OmniStudio Package in the org
C) Activate DataPack OmniScripts and Integration Procedures
D) Deploy the DataPack Lightning Web Component Files to the Org
4. Bobahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Bobahaven's contact center management team has noticed an increase in complaints to the contact center regarding lengthy application response times. Bobahaven has asked for guidance on identifying applications that are taking longer than the published Service Level Agreement (SLA) for approval times and proactively resolving these to improve the constituent experience. What should a technical consultant recommend to Bobahaven to solve this problem?
A) Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.
B) Implement Entitlements and Milestones for Applications, including internal notifications and escalations after the application has breached the agreed SLA.
C) Implement Cases with Entitlements and Milestones, including internal notifications and escalations when the application is about to breach the agreed SLA.
D) Implement Cases with Entitlements and Milestones, including internal notifications and escalations after the application has breached the agreed SLA.
5. Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?
A) Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
B) Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
C) Enable the Salesforce Spam Check for Experience Sites.
D) Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
E) Set the external organization-wide default sharing settings for grant applications objects to Private.
問題與答案:
| 問題 #1 答案: A | 問題 #2 答案: A,B,C | 問題 #3 答案: D | 問題 #4 答案: A | 問題 #5 答案: D |




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很棒,可以順利通過AP-222考試!